Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
04-15-2025 08:50 AM
Hi, as shown in the ticket screenshot in the top line of the description the data being pulled through is being shown as the sysid of the division rather than the name. Any idea how to fix it.
Solved! Go to Solution.
1 ACCEPTED SOLUTION

Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
04-15-2025 08:58 AM
@joshmorris Please replace the line number 13 in your record producer script with the following.
current.description = "\n What divisions does this affect?: "+producer.what_business_area.getDisplayValue();
1 REPLY 1

Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
04-15-2025 08:58 AM
@joshmorris Please replace the line number 13 in your record producer script with the following.
current.description = "\n What divisions does this affect?: "+producer.what_business_area.getDisplayValue();