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And new tab to Service Operations Workspace Major incident management view

spike
Mega Sage

Does anyone know how I can add another tab to this:

 

spike_0-1754634632648.png

 

I want to add another tab next to Post Incident Report to show some specific MI information that we require. I can add the information as a new section under details, but I want to pull it out into it's own tab.

I can't find anything that gives a hint on how to do this.

Any help would be much appreciated!

Thanks.

 

6 REPLIES 6

J Siva
Tera Sage

Hi @spike 
Please chcek the below article. It may help you.
Service Operations Workspace - showing related lists as separate tabs

Regards,
Siva

Ankur Bawiskar
Tera Patron
Tera Patron

@spike 

it's somewhat complex

check this video to add new tab - https://www.youtube.com/watch?v=nJF6zyjL0M0

Also the documentation - https://docs.servicenow.com/bundle/washingtondc-it-service-management/page/product/service-operation...

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

spike
Mega Sage

Thanks both. None of the links gave me a 100% solution but they all pointed me in the right direction. Ultimately I ended up adding a page to the SOW - Record Tabs Right Page collection. 

@spike 

Please share the detailed steps so that it helps future members.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader