Announcements not showing

Frank Cheung
Tera Expert

Sorry, noob to UI Builder here.

 

Announcements are showing (announcements-snc.png) for the Service desk landing page SNC.

 

But as soon as I create a variant (announcements-variant.png) I just get black boxes saying "no page collection added yet".
 
How do I show the announcements in the page variant?
 
Many thanks.
1 ACCEPTED SOLUTION

Hi @Frank Cheung ,

 

Yes to change label of Overview, you have to create a variant of OOB however just duplicate the overview Viewport page instead of whole landing page. 

Follow below screenshots might help you.

 

1) Open the overview Viewport page using edit content right side.

PradeepThipani_0-1731317908189.png

 

2) Duplicate the subpage

PradeepThipani_1-1731317932310.png

 

3) Open the copied variant and change the overview name.

PradeepThipani_2-1731318031741.png

 

 

This will change the overview name and rest other options remains OOB( Announcements, Upcoming tasks and quick links)

 

Thanks,

Pradeep

"If this response was useful, please select 'Accept as Solution' and mark it as 'Helpful.' This helps me provide better answers and assists the community ".

Regards,
Pradeep

View solution in original post

3 REPLIES 3

Pradeep Thipani
Mega Sage

Hi @Frank Cheung ,

 

What is you exact requirement, creating a new variant for OOB landing is not recommended and good practice. There are other ways to create new reports to overview port. Announcements, Upcoming tasks and quick links are different page variant those are not part of Service desk landing page SNC.

 

Thanks,

Pradeep

"If this response was useful, please select 'Accept as Solution' and mark it as 'Helpful.' This helps me provide better answers and assists the community ".

Regards,
Pradeep

Hi,

 

First requirement is to change the Overview Heading text. Do we not need to create a variant for Service desk landing page SNC for that?

 

Thanks.

Hi @Frank Cheung ,

 

Yes to change label of Overview, you have to create a variant of OOB however just duplicate the overview Viewport page instead of whole landing page. 

Follow below screenshots might help you.

 

1) Open the overview Viewport page using edit content right side.

PradeepThipani_0-1731317908189.png

 

2) Duplicate the subpage

PradeepThipani_1-1731317932310.png

 

3) Open the copied variant and change the overview name.

PradeepThipani_2-1731318031741.png

 

 

This will change the overview name and rest other options remains OOB( Announcements, Upcoming tasks and quick links)

 

Thanks,

Pradeep

"If this response was useful, please select 'Accept as Solution' and mark it as 'Helpful.' This helps me provide better answers and assists the community ".

Regards,
Pradeep