Can we hide the cause section in Incident Overview page in Service Operations Workspace

[Community Alums]

Hi @GeethanjaliM ,

Please refer to the solution mentioned in this threa : https://www.servicenow.com/community/service-operations-workspace/unable-to-hide-cause-section/td-p/...

[GeethanjaliM]

Hi Sandeep,

This didnt work

[Ankur Bawiskar]

@GeethanjaliM 

the view which gets used for this is "SOW-Incident-Overview"

So configure the form layout and add/remove the section and it will reflect in Workspace

How to delete form sections?

If my response helped please mark it correct and close the thread so that it benefits future readers.

[GeethanjaliM]

Tried this but not working