Configure attachment tab in ui builder

[harshaa0567]

Hi ,

I'm working on a custom workspace and I'm trying to configure attachment tab in side panel. I have configured the component but I'm not able to expand the tab. It would be great if I can steps on how it can be configured. 

I have attached the Screenshot of configuration in UI Builder.

If you could see the attachment tab is clicked but the attachments are not visible

Thanks in advance

[Tanushree Maiti]

Hi @harshaa0567 

Refer:

https://www.servicenow.com/community/next-experience-forum/how-to-preview-attachment-in-the-new-tab-...

[harshaa0567]

Hi Tanushree,

 Thanks for the reply. My issue is when I click on the attachment Icon it doesn't give the view as show in the screenshot.

[HarishKumar6668]

Hi @harshaa0567,

Could you please check whether you've mapped the required properties for the Attachment component? If not, make sure to map the necessary values such as the table, record Sys ID, and any other required fields. Alternatively, if you're using a Form Controller data resource, you can apply the available preset to populate these values automatically. Please refer to the screenshot below for reference.

If you've already followed the above steps, could you please share an overall screenshot of your configuration similar to the one below? That will make it easier to identify the root cause of the issue.

I hope this helps! If this resolves your issue, please consider marking this reply as Helpful and Accept as Solution.

Regards,
Harish