Email not appearing in Catalog task in service operations workspace

[NishaB]

Hi,

I want to add email option in the service operations workspace of catalog task. I want to include it in the more option. I have attached the screenshot below.

[Viraj Hudlikar · Accepted solution]

Hello @NishaB 

Just add attribute named as "email_client=true" on your catalog task table from Dictionary Entry module for record with table as sc_task and type as collection.

If my response has helped you hit helpful button and if your concern is solved do mark my response as correct.

Thanks & Regards
Viraj Hudlikar.

[VasukiS]

Hi @NishaB ,

Please refer the below link

https://www.servicenow.com/community/service-operations-workspace/service-operations-workspace-how-t...

Kindly mark my answer as helpful and accept solution if it helped you in anyway,