Global search not showing SOW

JohnnySnow
Kilo Sage

‎03-04-2025 05:29 PM

Hi Team,

 

I can see in my PDI there is an option to search records within SOW as shown below

JohnnySnow_0-1741138158944.png

but can't find the same in my client's instance. Any idea what configuration I have to enable to see this?

 

Thanks
Johnny

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Community Alums
Not applicable

‎03-04-2025 05:40 PM

Hi @JohnnySnow ,

Please follow this video and configure : https://www.youtube.com/watch?v=3XFU6AkiAMU

 

Configuring workspace search in ServiceNow Service Operations Workspace
Configuring workspace search in ServiceNow Service Operations Workspace
youtube.com/watch?v=3XFU6AkiAMU
Search Applications sys_search_context_config Search Sources sys_search_source Workspace Global Search Configurations sys_aw_global_search_config Documentation on text_search view: ...
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