How do I remove new change request and problem

[joshmorris]

In the workspace you can click the plus and it presents you with options of a ticket you want to open. I want to remove new change request and new problem. How do I go about doing that?

[Ankur Bawiskar · Accepted solution]

@joshmorris 

Visit this record in your instance

https://instanceName.service-now.com/nav_to.do?uri=sys_ux_page_property.do?sys_id=df0c9cb97340301045216238edf6a785

then remove it from here -> remove the complete JSON object

I was able to remove "New Change Request"

Before

After:

Output

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Ankur Bawiskar · Accepted solution]

@joshmorris 

Visit this record in your instance

https://instanceName.service-now.com/nav_to.do?uri=sys_ux_page_property.do?sys_id=df0c9cb97340301045216238edf6a785

then remove it from here -> remove the complete JSON object

I was able to remove "New Change Request"

Before

After:

Output

If my response helped please mark it correct and close the thread so that it benefits future readers.

[SaichandK · Accepted solution]

Navigate to Experiences and search for Service Operations Workspace.

Under Related Lists > UX Page Properties, you will find Chrome Tab. Open Chrome Tab and follow the attached files.