How OOB lands ITIL users to service operations workspace?

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yesterday - last edited yesterday
Hello All, I want to understand which property or what configuration makes the itil users to land on Service operation workspace i want to understand this.
@Ankur Bawiskar any idea?
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yesterday
it's because of homepage destination rule
this link where you asked question has approach from Chaitanya
ITIL users are redirecting to sow they should redirect to native ui homepage instead
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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yesterday
check this if it's configured in SPEntryPage script include
Role based redirection with SPEntryPage
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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yesterday
Hope you are doing good.
Did my reply answer your question?
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader