Hi,
I have a UI action buttion on the HR case to open new catalog item and populate some data from the HR case to the catalog item. But the data is not updated when I click Ui action button on new HR case untill and unless the tabs of catalog items are closed explicitly.
Eg: Once I clicked on button ,it opened a new tab and populated data of HRC1575054 and left the tab opened doing nothing but when I clicked the button on the HRC1575048, it opened the catalog item but with data of previous HR case i.e. HRC1575054. I want each and every time when I click on button it opens new tab with latest HR cas data.
I have this code written in the UI action in the workspace:
function onClick(g_form) {
var params = {};
g_service_catalog.openCatalogItem('sc_cat_item', 'e288e2fc975c5e94b7b2711e6253af42', '-1', params);
}
Please help.
