How to have zero inside Donut for no data in SOW landing page

KrishnapriyaP
Tera Contributor

When there is no data, the donut chart should return zero inside the donut rather than displaying "no data available" or any custom message in SOW landing page.

3 REPLIES 3

sujitha16
Kilo Patron

@KrishnapriyaP  You can try modifying the below to display your custom message using the article. 

 

https://www.servicenow.com/community/service-operations-workspace/service-operations-workspace-how-t...

 

Reference : https://www.servicenow.com/community/service-operations-workspace/quot-no-data-available-quot-displa...

 

 

 

Please mark this as helpful and accept it as a solution if this resolves your query.
Sujatha V.M.

saidweintraub
Tera Contributor

This post is a year old, does this still apply?

 

I have the same setting from the Service Operations Workspace configuration > Landing Page > Donut Configurations

 

However any changes I make in there are not actually applying.

Hello @saidweintraub 

I believe it is not possible with Donut visualization - you can test it with vertical bar and you will see it:

VishalJaswal_0-1778694943317.png

VishalJaswal_4-1778695022192.png

 

VishalJaswal_3-1778694962407.png

 


Hope that helps!