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11-08-2024 02:47 PM
I am trying to figure out how to hide the New button on one the Related Records. See image below. I have figured out how to hide buttons in other places but cant figure out Related Records.
Solved! Go to Solution.
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11-10-2024 11:34 PM
Hi @Brett Lindsey1
You can inspect the button and find the sys_id of declarative action or UI action.
Once you have found the sys_id, you can open the record using URL "/sys_metadata.do?sys_id=<sys-id>" or search sys_id in sys_declarative_action_assignment or sys_ui_action table.
You can then deactivate the record or make changes to other fields of the record(eg. condition) so that it gets hidden on SOW.
Please mark it helpful if it answers your query.
Thanks,
Aditya Kushwaha
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11-09-2024 06:11 AM
Check below link , it will be good reference point.
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11-09-2024 10:37 AM
Unfortunately that doesnt seem to be working for me. No matter what scope I choose, the New button is not appearing on the action exclusion list. Any other ideas? I am specifically trying to remove the New button from a change record related records tab and Change request New from the related list specifically. Thanks
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11-09-2024 10:59 PM
Hello Bret,
Check below video I believe you need to disable this in List Actions module under Now Experience Framework.
However, incase some variations come and you are not able to do it .
Then i would suggest you to look at this 2 min video , where it is shown how to hide on incident table , in the same way it could be done for change request i believe.
Give a try : VIDEO LINK
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11-10-2024 11:34 PM
Hi @Brett Lindsey1
You can inspect the button and find the sys_id of declarative action or UI action.
Once you have found the sys_id, you can open the record using URL "/sys_metadata.do?sys_id=<sys-id>" or search sys_id in sys_declarative_action_assignment or sys_ui_action table.
You can then deactivate the record or make changes to other fields of the record(eg. condition) so that it gets hidden on SOW.
Please mark it helpful if it answers your query.
Thanks,
Aditya Kushwaha