I am unable edit work tab in ui builder cmdb workspace it showing blank

Kranthi Kumar4
Tera Expert

‎07-31-2024 07:44 PM

KranthiKumar4_0-1722480229336.png

I am unable edit work tab in ui builder cmdb workspace it showing blank both original and duplicate varient how to fix it

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Community Alums
Not applicable

‎07-31-2024 08:27 PM - edited ‎07-31-2024 08:30 PM

Hi @Kranthi Kumar4 ,

Please check sys_ux_page_registry record for your workspace. check if parent app is missing or not.

Also, refer to this thread: https://www.servicenow.com/community/developer-forum/getting-blank-page-or-page-defination-fails-to-...

 

 

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Haseeb-Ahmed
ServiceNow Employee
ServiceNow Employee

‎08-01-2024 12:41 AM

Hi @Kranthi Kumar4 ,

1. I guess this is expected behaviour, as some time UIB does not load data for components because attached data broker outputs/state vars have null/empty values based on user trying to modify page.

2. In your case, i see in your screenshot page body is hidden based on some visibility condition, so you may change this visibility condition temporarily for development and revert back later as it is. (refer screen shot)

Screenshot 2024-08-01 at 1.08.17 PM.png

3. Also, In order to modify a specific component, you may navigate to specific component in left components hierarchy and modify the components as per your need.

 

Please mark it helpful if it answers your query.

Thanks,
Haseeb Ahmed

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