Limit the Search in the SOW

[Namrata Jain]

Hi All,

We are trying to find the solution for limiting the tables you can search in Service Operations Workspace.

Is there any setting available ?

Thank You

Best Regards,

Namrata Jain

[Samaksh Wani]

Hello @Namrata Jain 

Plz refer the below link for your solution :-

https://www.servicenow.com/community/developer-forum/how-to-restrict-list-views-by-role-in-service-o...

Plz mark my solution as Accept, If you find it helpful.

Regards,

Samaksh

[Namrata Jain]

Hi @Samaksh Wani ,

We want to restrict the search option as shown in the screen shot.

We do not want prj_project records to search or being opened in the SOW.

The link that you gave helps in restrictions in the list section within the SOW.

I am looking to restrict the search option

Thank You

Best Regards,

Namrata

[preethigovi]

Hi @Namrata Jain ,

I have same kind of requirement can you help me how you have restricted.

[adityakush24]

Hi @Namrata Jain 
You can configure any of below records based on whether you are using AI search or Zing search - https://<instance-url>/sys_search_context_config_list.do?sysparm_query=sys_scope.nameSTARTSWITHServi...

Please mark this response as correct and/or helpful if it assisted you with your question 😊

Regards,

Aditya Kushwaha