Not redirecting to the landing page

[joshmorris]

This rule doesn't work, it is not directing non admin itil users to the SOW. Any help?

[Shivalika]

Hello @joshmorris 

Kindly mark my answer as helpful and accept solution if it helped you in anyway. This will help me be recognized for the efforts and also move this questions from unsolved to solved bucket. 

Regards,

Shivalika 

My LinkedIn - https://www.linkedin.com/in/shivalika-gupta-540346194

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[Pradeep Thipani]

Hi @joshmorris ,

Below links might help you!

https://www.servicenow.com/community/next-experience-forum/not-able-to-redirect-user-to-sow-landing-...

https://www.servicenow.com/community/next-experience-articles/homepage-redirect-rules-in-next-experi....

Let me know if above answers doesn't work for you.

Thanks,

Pradeep