Service Operation Workspace editing

[YotamR]

Hi,

we are trying to edit our Service Operation Workspace but there’s a “read only” message.

we tried duplicating the page, and when we press the overview-viewport “edit content” the page doesn’t display the content.

thanks!

[Haseeb-Ahmed]

Hi @YotamR 

1. If you want to do some customization on SOW landing page without creating variant/duplicating, you may want to check doc - https://www.servicenow.com/community/itsm-articles/configuration-activities-for-service-operations-w...

2. If you still want to create variant/duplicate page, open UIB by having instance in same scope of the page which you are trying to duplicate

Please accept solution and mark it helpful if it answers your query.

Thanks,
Haseeb Ahmed