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Unable to Download Attachment in Workspace

Hi All,Currently I'm working on configuring the workspace. I got into an issue where user are able to see attachment in catalog task directly in the workspace. They don't have an option to download when they click on the link it simply opens the atta...

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Divya13 by Tera Contributor
  • 746 Views
  • 1 replies
  • 0 helpfuls

Resolved! SOW not redirecting as home page

I have tried everything to get the SOW to redirect to ITIL users but it just wont work and always uses the value in the glide.login.home system property. It seems like it takes precedent over all the rules set. Any help as I have tried everything alr...

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joshmorris by Tera Guru
  • 342 Views
  • 2 replies
  • 1 helpfuls

On-Call Schedules Contact card

Does anyone know if it's possible to change what fields get shown for the On-call profile card when you click on an On-call calendar profile?  It's currently only bringing up the phone and I want to add the mobile phone field. Thanks,Victor

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Victor43 by Tera Contributor
  • 343 Views
  • 1 replies
  • 0 helpfuls