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11-19-2023 01:02 AM
Greetings Community,
I've heard that ServiceNow plans to phase out the standard list view (e.g., All -> Incident/Problem - All) and encourages us to transition to the "Service Operations Workspace." Can anyone confirm if this is accurate? Frankly, I find it hard to believe that ServiceNow would make such a change. Could someone please verify that this information is not true? In my workplace, there's a preference against using the standard "list view."
Thank you in advance.
Solved! Go to Solution.
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11-20-2023 11:58 PM
Hi @suprinder90
As of now ServiceNow didn't made any such announcements and phasing out list view is not in near future. Workspaces is not a replacement for list views, it is just another tool to help agents who work a lot on tickets.
Please mark my answer helpful and accept as a solution if it helped 👍✔️
Anvesh

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11-26-2023 07:26 AM
I have not seen any announcement on phasing out list view in the near future
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11-20-2023 10:56 PM
Hello community,
I didn’t receive an answer yet.
Can you please answer?
thank you
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11-20-2023 11:58 PM
Hi @suprinder90
As of now ServiceNow didn't made any such announcements and phasing out list view is not in near future. Workspaces is not a replacement for list views, it is just another tool to help agents who work a lot on tickets.
Please mark my answer helpful and accept as a solution if it helped 👍✔️
Anvesh

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11-26-2023 07:26 AM
I have not seen any announcement on phasing out list view in the near future