Built something you're proud of? Tell the story. A quick G2 review of App Engine or Build Agent helps other developers see what's possible on ServiceNow. Share your experience.

Some Fields are missing on Service Operation Workspace on KB Article Agent Assist

mohammedghouse
Giga Guru

‎01-25-2024 06:26 AM

Hello Everyone, 

 

Need help on Agent Assist on SOW. 

After click on article in workspace(Agent Assist) showing only title and body(text) of the knowledge article. In addition, I need to add other fields. 

regards 

Mohammed Ghouse

0 Helpfuls
  • 613 Views
0 REPLIES 0