SOW Usage
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02-21-2025 01:59 AM
Hi,
I would like to know if it's possible to track who use SOW?
We try to migrate from classic UI to SOW, but users are not very happy with workspaces. So, I would like to see who use it and who does not.
We have User Experience Analytics installed, but there we can only see Hashed User Id.
Best regards,
Nenad
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02-21-2025 02:22 AM
https://www.servicenow.com/products/service-operations-workspace.html
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Regards
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02-21-2025 03:01 AM
Thank you for your replay.
But all links you privided doesn't provide me the answer for my question.
