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SOW Usage

Nenad Berbatovi
Tera Contributor

Hi,

 

I would  like to know if it's possible to track who use SOW? 

We try to migrate from classic UI to SOW, but users are not very happy with workspaces. So, I would like to see who use it and who does not. 

We have User Experience Analytics installed, but there we can only see Hashed User Id. 

 

Best regards,

 

Nenad

2 REPLIES 2

Simran Gadodiya
Mega Sage

 

 

http://servicenow.com/community/service-operations-workspace/getting-started-guide-for-service-opera...

 

https://www.servicenow.com/products/service-operations-workspace.html

 

If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

 

Regards

ServiceNow® Service Operations Workspace (SOW) is a configurable workspace designed to streamline IT Operations Management (ITOM) workflows, offering a unifi...

Thank you for your replay. 

But all links you privided doesn't provide me the answer for my question.