Suppress Info/Alert Banner

[Ricardo Reyes]

Does anyone know how to hide or suppress the alert banner in Workspace from appearing? I'm using SOW as an example, but in practice, I have a configurable workspace with a list component.  The use case is the same in both. I select a record and make a change via the edit button.  I want to suppress that Alert/Info message from appearing on the workspace page whether it's a successful record update or non-successful update. 

I know a form data resource has a setting to hide/remove/clear alerts but I don't think that would apply to a list component.

[Vishal Jaswal]

Hello @Ricardo Reyes 

I believe it is not possible however you can check with ServiceNow support via HI Case

[Michael Baker]

Hello @Ricardo Reyes 

Curious if you ever figured this out as we are looking to accomplish the same. 

[Ricardo Reyes]

I ended up submitting a HIWAVE ticket for it and after about a month they responded and said that there was no way to suppress it and that it was expected behavior.  They said if I wanted it changed, it would have to be submitted as an enhancement.  

[Michael Baker]

Thanks - I created an idea if you'd like to vote on it View Idea Page - Idea Portal

but also found this that makes it seem it's an option in Zurich Configure alerts to auto-dismiss