Can Agent Assist configurable for Confluence search results in Service Operations Workspace?

[RajKap]

is there possibility to configure AI Search Sources(external confluence content) in workspace or incident record or custom record as does for portal ? like a recommendations or agent assist or search as shown in attached screen shot ...please confirm with your internal team.

And same with custom table...there is no possibility to configure as search in workspace or incident or custom table ?

[Sarthak Kashyap]

Hi @RajKap ,

Please check below links

https://www.servicenow.com/community/csm-forum/confluence-ai-search-integration/m-p/3275768

https://www.servicenow.com/docs/bundle/zurich-platform-administration/page/administer/ai-search/conc...

Please mark my answer correct and helpful if this works for you

Thanks and Regards,

Sarthak