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‎10-01-2025 11:31 AM
Hello, everyone!
I'm trying to create a dashboard with filters by UI Builder following the documentation.
With one filter it works fine.
But when I add the second filter, the other one is lost and displays "(unavailable option)".
Wich configuration am I missing?
Solved! Go to Solution.
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‎11-19-2025 02:54 PM
Hi I finally got a solution from ServiceNow that worked for me. When I was creating new Filters, I was duplicating them to quickly make more components. ServiceNow said that this duplicated the filter unique IDs as well for some reason. I tried making the filters individually (from scratch) and now it works as expected.
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‎10-06-2025 03:17 PM
Just wanted to say that I'm having the same exact issue. If I come up with a solution, I'll let you know.
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‎10-29-2025 09:38 AM
No solution yet - I opened a support ticket with ServiceNow and they are looking into it.
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‎11-19-2025 02:54 PM
Hi I finally got a solution from ServiceNow that worked for me. When I was creating new Filters, I was duplicating them to quickly make more components. ServiceNow said that this duplicated the filter unique IDs as well for some reason. I tried making the filters individually (from scratch) and now it works as expected.
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2 weeks ago
Thank you.
I created new filters and it started working. We should not duplicate these filter components.
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a week ago
Oh my god, this is still an issue today. Thank you so much, I could not understand what was wrong..