When I click on tickets in workspace dashboard it should redirect to workspace view

diana_tat
Tera Contributor

When I enter in a dashboard in sow and i click on a ticket number I want to be redirected to see the ticket in sow view. Like when I click on the incident number to be redirected to the sow view (second screenshot). 

1 REPLY 1

Mark Manders
Mega Patron

Asking the same question the day after you get an answer that it doesn't work like that (yet), is not going to change that answer: https://www.servicenow.com/community/developer-forum/dashboard-redirects-in-sow-instead-of-classic-u...

 

Some of the data visualizations can be redirected to a URL, but that will be a static URL, so that won't help you. Only landing pages stay inside the Workspace.


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Mark