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Where can I manually edit section JSON for SOW form sections?

johannaS
Tera Expert

I'm trying to adjust form/record section attributes manually with JSON (see image below) for Incident, Problem, Change, etc. and cannot find this. Can someone point me in the right direction?

 

johannaS_0-1756234717309.png

 

7 REPLIES 7

Dino D
Tera Contributor

So this is what I would do. Create new experiences and use a template and see what suits your needs best. All of this is modifiable, you will just need to add containers and or padding to smoosh it together.  Like what Pradeep said, we should be able to replicate what you're trying to do if we have an idea what youre aiming for. It may sound silly, but open up MS Paint and kinda draw what you want and where you want it to show up.

Pradeep Thipani
Mega Sage

Hi @johannaS ,

 

You have provided the snapshot of the UIB. Could you also share the current appearance of the workspace view compared to the expected result? This will enable me to replicate it in the UIB to address your question. I understand you are seeking some changes in the view, but I need clarification on what specific changes are required and where exactly they should be implemented.

 

Thanks,

Pradeep

 

 

"If this response was useful, please select 'Accept as Solution' and mark it as 'Helpful.' This helps me provide better answers and assists the community ".

Regards,
Pradeep

Dino D
Tera Contributor

For this I used the out of the box 'List Page Template' and kept altering config to target the task table but I filtered based on SPM module records. This was how I wanted it for what I was testing plus the additional task type I created by extending another record type.  I havnt yet, I would run through

https://www.servicenow.com/docs/bundle/yokohama-application-development/page/administer/ui-builder/c...
its basically for the instructions for what I got rolling, outside of my changes (targeting a table with record types) for my testing purposes. 

DinoD_0-1756878165681.png