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Can someone help me? The lists in my workspace only appear for administrator users.
Example of the issue :
I created the category(sys_ux_list_category) and the lists (sys_ux_list).
I created the audience (sys_ux_applicability).
The property is active in the table. (sys_properties)
I configured the applicability list. (sys_ux_applicability_m2m_list)
The test user has the role configured to access the workspace and lists.
But , f I log impersonater with the user, I can access the workspace normally, but the lists don't appear.
Has anyone else had this problem or would have any help to share with me? My instance is running version yokohama-12-18-2024__patch12-hotfix1-02-06-2026
thank you so much.
Solved! Go to Solution.
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Tuesday
is this a custom workspace?
check these KBs
List view in Custom Workspace in not loading for non admin users
Custom Lists Not Displaying in New Workspace for HR
Lists are not loaded in new workspaces (Blank Page)
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader
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Tuesday
in my case, a need get the role "canvas_user" to user example to can read the ux_list .
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Tuesday
is this a custom workspace?
check these KBs
List view in Custom Workspace in not loading for non admin users
Custom Lists Not Displaying in New Workspace for HR
Lists are not loaded in new workspaces (Blank Page)
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader
- Mark as New
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Tuesday
in my case, a need get the role "canvas_user" to user example to can read the ux_list .
