On February 20th, our Platform Fundamentals Academy, alongside Adrian Bissdorf from the Cloud Automation team, hosted an insightful session on the Clone Admin Console and best practices for efficient cloning in ServiceNow.
What We Covered:
🔹 Understanding the Cloning Process – Key concepts, including source and target instances, data preservers, exclusions, and cleanup scripts.
🔹 New Clone Admin Console UI – Latest features and updates on February Release
🔹 Optimization Tips – Strategies to reduce clone time, utilize clone profiles, and implement clone chaining.
🔹 Data Preservers & Exclusions – A deep dive into their interaction, impact on cloning outcomes, and how to safeguard in-progress update sets.
The session wrapped up with an engaging Q&A, addressing participant questions on clone admin console features, data preservation, and update set management.
Did you miss the session? No problem, check out the recording below:
Please find the slide deck and other useful links below:
Additional Resources:
- Update to the latest version of Clone Admin Console (Note: replace _instance_name_ with your instance):
https://_instance_name_.service-now.com/$allappsmgmt.do?sysparm_search=clone
- Helpful Clone Articles: on Clone basics (part of a 3-part series on Clones, along with Clone FAQs - KB0715621 and Clone Tips and Tricks - KB1214621)
- Now Learning Whitepaper on Clone & SDLC
Prior Platform Fundamentals Academy Sessions by Year
Click on the year below for all Platform Fundamentals Academy sessions held that year.
2025 | 2024 | 2023 | 2022 | 2021
Stay tuned for more insights and upcoming events to enhance your ServiceNow platform expertise! 🚀
Sign up for future sessions here.
