The Zurich release just dropped some serious power-ups for ServiceNow UI Builder—and this session breaks it all down. Join Maria Gabriela from the Agent Experiences team as she dives into what’s new, how to use it, and why it matters.
🎯 Here's what we cover:
• Intro to UI Builder and Next Experience UI Framework
• When to use UI Builder vs. Service Portal
• Workspace best practices: legacy vs. configurable
• GenAI-powered data binding with Now Assist
• Conversational Help embedded directly into UI Builder
• Embedding GenAI skills into your apps
• Component Builder: create reusable widgets
• Live demos
• Training, docs, and where to go next
👀 Whether you're a beginner or a seasoned UI Builder pro, this session gives you the tools and context you need to stay ahead in the Zurich release.
