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2nd approval not firing.

oluseyiasol
Tera Contributor

I created a flow with 2 approvals.  After the 2nd approval, an email should go out that the request is closed complete.  It appears that after the first approval the RITM is going to Closed Complete and skipping the 2nd approval.

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1 ACCEPTED SOLUTION

oluseyiasol
Tera Contributor

So it turns out that the group had no members in it, once i added users everything worked.   So apparently the flow will skip that approval if the group assigned has no users/members in it.,

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5 REPLIES 5

oluseyiasol
Tera Contributor

So it turns out that the group had no members in it, once i added users everything worked.   So apparently the flow will skip that approval if the group assigned has no users/members in it.,