2nd approval not firing.

[oluseyiasol]

I created a flow with 2 approvals.  After the 2nd approval, an email should go out that the request is closed complete.  It appears that after the first approval the RITM is going to Closed Complete and skipping the 2nd approval.

[Tanushree Maiti]

Hi @oluseyiasol 

Fix it by placing an

If condition ( state == Approved) immediately after the first approval,

       putting the second approval inside that branch,

             and adding another If check for the second approval

                   before closing the request.

Refer: Flow Designer Approvals Overview - Workflow Automation Center of Excellence

https://www.servicenow.com/community/api-insights-forum/flow-with-two-approvals/m-p/3578313

[oluseyiasol · Accepted solution]

So it turns out that the group had no members in it, once i added users everything worked.   So apparently the flow will skip that approval if the group assigned has no users/members in it.,