Add Header & footer to a knowledge article

[Leonardo Chave1]

Hi SNow Community,

Is there a way to add a header(image) & footer to an article, like having a template to apply it to articles?

Thanks in advance,
Leo

[Palak Gupta]

Hi there!

You can add Header and Footer image in Article Body itself and that should work perfectly fine.

Regards,

Palak

[Kim27]

Hi Leonardo, here's the approach I would take with this request:

1. Create a custom template that includes the fields "Header" and "Footer". Make them required fields. 
2. Enable knowledge blocks if they aren't already.
3. Create a "Header" and "Footer" knowledge block. 
4. Add the knowledge block to each article when it's being created.
5. Check with your admin team to see if the knowledge block content can be added automatically as default text. 

Kim

[Leonardo Chave1]

Hi Kim,

Got a question - The knowledge block can be applied to any knowledge base(more than 1) or is it limit?