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REST API query for business services

We have 'VDI' business services and all CI's and all CI relationship related to this services. I need to get the Correct query REST API for this service 'VDI' , so that all CIs & relationship (cmdb_ci and cmdb_rel_ci) for service will be linked to 3r...

ssoniy by Tera Contributor
  • 2394 Views
  • 3 replies
  • 1 helpfuls

Resolved! Report on records not being referenced

Hello all,Like always, I apologies if this has been asked and answered elsewhere. I have searched for an answer but wasn't able to find anything similar.To simplify my question lets assume there are two standalone tables;u_table_a - A simple table, h...

JBrennan by Giga Contributor
  • 1576 Views
  • 4 replies
  • 2 helpfuls

Resolved! GlideSysAttachment.copy isn't working

Hi Guys,I am not sure why but GlideSysAttachment.copy isn't working for me. There is a requirement where I need to copy the attachment of a requested item into a catalog task for a specific catalog items and this isn't working. I already tried using ...

Mussie by ServiceNow Employee
  • 3762 Views
  • 9 replies
  • 1 helpfuls

Ticket Auto Dispatch

Hello ,Is Ticket Auto Dispatch is possible through service now ? If I would like to know how to perform Ticket Auto Dispatch that in service now .Your inputs would be highly appreciated.Thank You,

balaram03 by Kilo Explorer
  • 1807 Views
  • 8 replies
  • 0 helpfuls

Resolved! Approving Table Name

I required the table name of approving item see below i used this code to know the category of service catalog   if (current.document_id.cat_item.category=="b1ff3f670f66420047a05d78a1050e5e")   answer = true;else   answer = false;

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manredd by Kilo Expert
  • 3472 Views
  • 3 replies
  • 4 helpfuls

Resolved! Field Data validation

Looking for field data validation1. It should start begin with an alpha character 2. Can only be (a-z) lower case 3.(0-9) numbers4. "-" (hyphen) character.Please also suggest if it should work on Onload , On change or onsubmit.There is a field   of a...

aastha3 by Giga Contributor
  • 4711 Views
  • 10 replies
  • 0 helpfuls