Hello,
We are looking to implement a custom User Property for the User Experience Analytics Dashboard. We have already know that custom user properties can be added to this Dashboard by updating a custom service portal widget to call the"setUserProperty" API. Below are the configurations we've done so far, the expected results of those configurations, and the actual results. Does anyone know what we need to do differently to achieve the expected results?Current Configurations
We are looking to implement a custom User Property for the User Experience Analytics Dashboard. We have already know that custom user properties can be added to this Dashboard by updating a custom service portal widget to call the"setUserProperty" API. Below are the configurations we've done so far, the expected results of those configurations, and the actual results. Does anyone know what we need to do differently to achieve the expected results?Current Configurations
- Created a custom portal widget with the below Client controller script:
function($rootScope, $scope, $window, $timeout, spUtil, $sce, spModal, $uibModal, $location, cabrillo, snAnalytics){
snAnalytics.setUserProperty('[Name of the property to update.]', "[Value to set in the specified property]")
}
- Added the custom widget to the home page of the portal we want the session data from.
- Navigated to the Service Portal page mentioned above.
Expected Results
When we open the User Experience Dashboard, filter to the portal updated with the custom widget (above), and navigate to Users > All, and open a record, we expect to see the new custom attribute we're passing in step 1 of the Current Configurations section to show up. Additionally, the same custom property should be available as a value in the Select Property filter on the list view of Users > All.
When we open the User Experience Dashboard, filter to the portal updated with the custom widget (above), and navigate to Users > All, and open a record, we expect to see the new custom attribute we're passing in step 1 of the Current Configurations section to show up. Additionally, the same custom property should be available as a value in the Select Property filter on the list view of Users > All.
Actual Results
The custom user property was not available in the User Experience Analytics Dashboard
