Age of an instance???

[divvi_vamsi]

How can we find the age of any service-now instance???

Thanks

Divya

[Pradeep Sharma]

Thank you for the details. Unfortunately, I don't have an instant answer for you. Hopefully, someone with an answer will chime in.

[shruti_tyagi · Accepted solution]

Hi Divya,

You will not find this information in stats page. Check created date of properties instance_name and instance_id. This date should be accurate when instance id and name was created.

You can find these properties under System Properties: Search for names instance_name and instance_id:

[divvi_vamsi]

I see the Instance_id and instance_name to be created around 2012 March but i see one more property (Bomgar.instance) that is created on 2011 October...=si

So which one to consider for the actual age?

Thanks
Divya

[Michael Ritchie]

Update sets can include property records which have a sys_created_on date prior to your instance being created.   It is just when that actual property was created.   I would go off the instance_id and instance_name properties since those set set on spin up.

[shruti_tyagi]

I would go with instance_name and instance_id properties