i am testing with my id in dev instance , but requested for is taking the guest user (guest@example.com) account in the inbound email flow designer . Value given for requested for is the user record from data picker which identifies the sender of em...
I'm having trouble uploading a PBIX (Power BI from Microsoft) document as an attachment. When I use the paper clip icon to add the attachment, the system runs continuously without giving a warning and without uploading the file. When I try using drag...
I'm creating ATF test steps. my first step is a Run server side script which gets the count of records, where the script is setting output as"outputs.asset_count = parseInt(count)"and in the 5th step i want the get this output. I'm using the below li...
We want to prevent the user from clicking more than a specific number of checkboxes. Is there code for this in a Catalog Client Script or UI Policy? What is the best practice?
hi Community,I've configured the Activies for the view of records in a custom table in a scoped app to include "Sent/Recieved Emails". When I (as the admin) view a record I see the emails in the activity stream.However, as users who have the role t...
Hi,I've been using the insertMultiple endpoint of the Import Set API to push data to ServiceNow. I'm pretty sure that this has always resulted in the data being transformed automatically, but somehow, it has stopped to do so in the last couple of day...
How to use script debug in schedule job
I created a field 'u_category' of type 'Choice' on table 'x' in scoped application. Whenever I create choices for that field, even though the scope selected in the application picker is custom scope, after submitting the choice form, scope of the ch...
Hi, I need to change UI of some users to Next UI. All other users should be in UI16.Is that possible ? If possible how can we achieve that ? Any help is appreciable. Thanks & Regards,Surya
For IT leaders managing complex and interconnected infrastructures, having a clear, real-time view of assets and their relationships is critical to making informed decisions. The ServiceNow Configuration Management Database (CMDB) offers just that—a ...
KB front changed after publishing the KBBefore publishing the KB it was in Verdana after publishing some of the paragraph changed to lato. Anyone faced this issue?
Hi All,I am facing issue on downloading the submitted RITM form.Have written below code to get the ritm form but variables are not including in the form.How can we include the variables in the pdf form.script is as below:written in UI action: var rm ...
I am trying to setup a data source using sftp as file retrieval method, and got "com.glide.db.impex.datasource.DataSourceException: com.sshtools.j2ssh.transport.TransportProtocolException: The connection did not complete" error immediately when I "lo...
Can we receive mails from multiple mailboxes via IMAP into a single Email Account in ServiceNow.Can we create a new IMAP email account to separate these emails from the other Email Accounts.
I found some documentation here - https://docs.servicenow.com/bundle/paris-servicenow-platform/page/administer/workspace/concept/customize-form-section-navigation.html but it does say which table to choose for Agent Workspace Lists specifically and ...
