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Resolved! Is it possible to import multiple XML at once?

Hello!Before a clone I export my update sets to xml, save them in a folder, then once the clone has happened import the xml one by one. This seems like a bit of a waste of time and that we are adding a human layer in here which could be prone to erro...

Dan51 by Giga Contributor
  • 7395 Views
  • 17 replies
  • 7 helpfuls

Cell Padding in Knowledge Article Tables

Does anyone know how to get cell padding to display properly in a knowledge article?  I highlight the table, go to table properties, and add a value into cell padding, like 10.  In the edit view of the KBA, the padding appears correctly; however, whe...

amyv by Giga Contributor
  • 2387 Views
  • 6 replies
  • 9 helpfuls

Is it possible to nest two list categories?

Can I create subcategories within a category list? I'm looking to do something like this, where A, B, and C would be subcategories.Company: [ A â–¼ ]                 â”œâ”€ B                 â””─ C

Gusta2307 by Tera Contributor
  • 350 Views
  • 5 replies
  • 1 helpfuls

script to check user against field

Excuse my likely incorrect terminology... I haven't looked at JS in years. I'm trying to lock down asset records so only the assigned property custodian can edit (with the exception of the Comments field which I want to remain writable by anyone).I k...

jameseverso by Tera Contributor
  • 598 Views
  • 6 replies
  • 4 helpfuls

Resolved! Hide User Comments on KB Articles

For Knowledge v3; how can I display/show the comments box, yet hide previous user comments from non-knowledge_admins?   We want all users to be able to submit comments on an article, however we only want knowledge_admins to be able to view those comm...

Screen Shot 2016-05-26 at 1.46.51 PM.png Screen Shot 2016-05-26 at 1.47.04 PM.png
billi_lumley by ServiceNow Employee
  • 6040 Views
  • 13 replies
  • 4 helpfuls