approval rejected notification for requested item

[mrswann]

Hi All,

OOB approval rejected notifications just go to the Approver?

I need to inform the person who created the requested item, or created the request. (Should be straight forward right?)

Tried this and it is not working: Send Approval Rejected Notification to Requested For

I have also tried updating the Business Rule to generate an event - and these Events are working but the notifications are not being triggered!!

I have also tried created the events from within the workflow!

I feel like I am jumping over something very basic and in the process of losing my hair - any guidance/assistance/pointing out the obvious would be much appreciated

[tanumoy]

Did you try dot walking there, like below image:

[mrswann]

Yes I have tried this - there is no Requested For though is there? thats why I was going down the mail script route

I think I may have been a total wally and not checked my event trigger for the notification 😕

[mrswann]

in fact it is only working when i create the Rejected event from the workflow rather than a business rule

[mrswann]

but then my notification cannot access the RITM / approval record values!!!