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VIEW Rule

Hi, https://docs.servicenow.com/bundle/tokyo-platform-user-interface/page/administer/navigation-and-ui/task/t_CreateAViewRule.html This document states:「View rules do not apply to users who have no role. 」 But, In the demand form under self-service,i...

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ruio by Tera Contributor
  • 255 Views
  • 1 replies
  • 1 helpfuls

Mobile web UI

Hi team, I want to display hyperlinks in the Mobile web classic UI.I have followed this documentation: https://docs.servicenow.com/bundle/washingtondc-mobile/page/administer/tablet-mobile-ui/concept/c_MobileWebUI.html.Is there any other way?Thank you...

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Merge multiple PDF's to only one

Hi Community!  I've seen a few old threads for this requirement previously in the community, but I didn't see any solution provided yet.  I wanted to know if there's possible to merge multiple PDFs attached to a record into only one PDF and how can I...

Gpope by Tera Contributor
  • 574 Views
  • 2 replies
  • 0 helpfuls

Before or After business rule?

Hi, There's a reference field on table 'A' which refers to table 'A' itself. It is a parent - child relationship. Scenario: Record ABC - has a field 'owner' and has a child record XYZ. Both the records are from the same table. When 'owner' in ABC is ...

Aishwarya59 by Tera Contributor
  • 218 Views
  • 1 replies
  • 0 helpfuls

Resolved! Extract JSON Value?? Undefined?

Hi I'm trying to get the value in a JSON response. Need some assistance. Im writing a script in flow designer.Need the value from Out_ComboLock in the OutputArguments. Thanks in advance. {  "@odata.context": "https://cloud.uipath.com/xxxxxx/xxxxx/orc...

ASOFred by Tera Contributor
  • 524 Views
  • 4 replies
  • 0 helpfuls

List layout not working as expected.

Hi Everyone, I have request wherein list layout should be configured according to the users request. I am trying to configure the list layout but after saving the changes, i couldn't see the new changes applied. Can someone help me on this? thanks

Ganesh34 by Kilo Contributor
  • 1529 Views
  • 8 replies
  • 1 helpfuls

Format of the KB articles while uploading

Hello, I have an issue with uploading KB articles. when I tried copying from word file to body of KB article, its changing the layout and images are misplacing and going down under the text. I tried with different layouts but not worked. Is there any...

Kumar147 by Tera Contributor
  • 515 Views
  • 4 replies
  • 0 helpfuls

Knowledge Article Templates Preview?

Hi guys! I've created a few KM Article Templates. When going through the new article creation wizard (in NY), I see the template fine however, each of the HTML fields on the preview are filled with lorem ipsum text. The text doesn't appear once the a...

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Eran Spira1 by Tera Contributor
  • 2753 Views
  • 6 replies
  • 6 helpfuls

Knowledge attached to Work Items

Hi,We have started using advanced work assignments to distribute tasks and incidents. We want to track the link rate on these work items, but I have not been able to find any way to present knowledge attached to work items. Does anyone know if this i...

Maxps by Tera Contributor
  • 216 Views
  • 1 replies
  • 0 helpfuls

UI Macro to populate Location field

Hello everyone,I am trying to create a UI Macro, which when clicked opens a window showing the list of active locations in the location field. Location is already having a reference qualifier which shows only active location when we click lookup icon...

Rooma1 by Tera Contributor
  • 876 Views
  • 4 replies
  • 0 helpfuls