Approvals in Flow Designer

[bhuvana srini]

three approval group is there all group members should approve or reject, if any one of the group member reject the approval , the entire RITM and request should be closed by using flow designer in servicenow.

Can anyone please give me a solution . 

[Shruti Khaire]

Hello @bhuvana srini,

Can you try this using the following steps:

There are times when we need to do parallel approvals on the same record, but this isn't supported within Flow Designer.  The typical pattern instead is to create a subtask and create approvals on the subtask.

To do this:

1. Add Do the following in Parallel Flow Logic
2. Create a subtask, but adding Create Task to each branch (Create Catalog Task for Service Catalog flows)
3. Be sure the Wait Checkbox is unchecked 
4. Add Ask For Approval to each branch and use the Task record created in (2) as the record for approval
5. You may want some logic to close the subtasks once approved
   
   Hope it helps, thank you!

[bhuvana srini]

IF one of the group member reject also the RITM should be closed complete. By using parallel it will create approvals parallelly. But If one the user approves remaining all the states moved to "No longer Required".

Can you please provide any possible ways to achieve it.

Thanks

[Shruti Khaire]

Hello @bhuvana srini,

You can then use the Wait for condition at the end and check if anyone rejects then set the RITM to closed complete.

Hope that helps, thank you!

[Anup Desai1]

Hi @bhuvana srini ,

Try this,

[bhuvana srini]

Hi 

Thanks for sharing. This is also not working