Article validity not working for new Knowledge Articles

[Evan Duran]

When I create a new article in Knowledge the 'valid to' date autopopulates exactly 1 year from day of creation. This does not correlate with my article validity or any article validity in my Knowledge Base. What can I do so the article validity day I enter matches the 'valid to' date when I create new articles?

[Mike Wood]

Hey Evan, 

  Not sure if you have more than one Knowledge base.  Based on what I am seeing I presume you only have one and will defer to the above post. 

However if you have more than One Knowledge base , I noticed in your screen capture the Knowledge base has not been selected . So the "Valid To" definition may change once you select the applicable Knowledge Base. (If applicable to your set up) 

  Unclear on how your Valid To date can populate until you select the Knowledge base as that is where the value is defined. 

Hope this was helpful. 

Mike

[Evan Duran]

Hello Mike,

Once I selected the Knowledge base, the 'valid to' field still stayed the same. Muhammad was able to find the problem. It was the being overwritten from dictionary. You can see above that I marked his solution correct.

Thank you

[Lisa West1]

For your requirement: 

"Requirement  : - I want to change it & keep it 3 months from the date of KB creation."

Before making changes to OOB funcionality have you tried adding updating the article Validity field on each Knowledge base?  Put the number 90 in this filed and it will set the default date out 90 days.

I just did this and it worked well without any script changes.