Assignment group have responsible/available/ view catalog item

[MaramA]

Hello,

I have a catalog item and need to perform the following actions, as described in the questions below:

1. How can an assignment group be made responsible for a catalog item?

2. How can a catalog item be made available to 'All' or restricted to a specific assignment group?

3. How can an assignment group be granted permission to view a catalog item?

Thank you.

---

[Mark Manders]

1. There is an 'owner' field on the form referencing the user table. There also is a 'group' field (not on the form OOB), so you could use any of these.

2. User criteria.

3. Create a read/write ACL (whatever you need to do with them) on the sc_cat_item_producer table (and any related tables they need access to) for 'sc_cat_item_producer.group is dynamic one of my groups'.

[MaramA]

Thanks for the response, what do you mean by "User criteria"?, how can I do it?

[Mark Manders]

https://docs.servicenow.com/bundle/washingtondc-servicenow-platform/page/product/service-catalog-man...