Attachment.read how does it work? Tracking attachment downloads

Praharshitha KV
Kilo Contributor

‎12-21-2018 02:55 AM

for multiple attachment downloads, servicenow logs attachment.read event to events table. Which business rule triggers this event? Upon checking the event registry, I find SysAttachment as the business rule but couldn't find such a business rule

 

Thanks for the help

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Deepak Ingale1
Mega Sage

‎12-21-2018 08:22 PM

Seems like this is hidden code and not exposed. It must be getting triggered via GlideSysAttachment() API from JAVA code not exposed to us.

 

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