Hi All, I have a requirement where I need to trigger a single record created notification(i.e. for a record created through record producer via portal) to different users, depending on what the current instance is, i.e. DEV, UAT or PROD. For example,...
One of our system admins is consuming a fulfiller license while two of our system admins are not. How can we ensure System Admins do not consume fulfiller licenses.
Hello, I have the task to show/hide the Export XML option in the context menu only for specific tables and specific user roles. The problem is that I don't want these users to have access to the Export XML for the OOB tables. Can someone help? Best R...
Hi I've got a catalog item that captures information for creating AD groups in a multi row variable set. Upon approval, the variable set is then converted into a CSV via a UI action ready for someone to run a script against it. This has been running...
I have raised a case in nowlearning and a case is created with Severity of 4 by default. Is there a way to escalate or increase the priority of the case (looking for immediate attention) by ServiceNow
I have one field "assignment group" of type list collector where i can select multiple groups in this field. Now i have created one another field on the form named "Assigned to" and this field also is a type of list collector, and now here how can i...
Hello all, As the question states, I was wondering if there is a way to make partial pattern matches for keyword queries using GlideRecord? Let's say I have records/text like: Apple Orange Apple and Orange I know that if I do something like gr.addQue...
Hello, document owner received this notification when managed document revision approved. but there is no doc link attach in the email notification, how can include a url link to the email notification? or can i put this notification to inactive then...
I unable to edit in ServiceNow Studio because its says " cannot be customized in studio because the publisher has elected to restrict this functionality." How do I remove this restriction and able to edit in Studio?
Hi all, We are trying to integrate service now with eCommerce site from service catalogue by punchout method. 1. Need to redirect to eCommerce site by url redirect as we have punchout url. 2.receive and have the purchase order details from Ecom site....
Good morning, we are going to move forward with transitioning our current catalog items from workflow to flow designer. Right now the catalog items all have a unique workflow even though most of them start off the same. Is there a way with flow des...
I need to translate the text "Required - Upload" in the attachment button of our catalog items in the portal to Danish. I have looked into the Norwegian translation, and can see that it is possible, but I cannot find this translation anywhere under T...
I was wondering if someone could provide some information in regards to the 'sys_ui_navigator_history' table that populates the History tab in the Unified Navigation in San Diego. Does anyone know how long this data is stored for a user or if there a...
Hi community members, I am looking for examples on how a technical SAP backend infrastructure is registered and maintained in the CMDB. Which CI classes are used, which relations are used, is Discovery and/or Service mapping used etc. etc. Use case h...
I am updating multiple records thru flow designer. Since Business rules are set on the fields which are getting updated, i am not getting the expected results. please help on how to disable the business rules during the flow execution. similar to set...