Hi All, In sandiago (enabled polaris UI) we have default and dak themes. I have created few custom themes. That I can set for my self from preference. How to set this custom theme as a default theme for all users? Regards
Hello, I was testing if I could put a custom column in sys_approval table to put for information for my knowledge article that is approve. So I created a new dictionary record on sys_approval table as reference type referencing knowledge. But did I ...
Hello community! I've got a custom table with a reference to Table (sys_db_object) and a reference to Field (sys_dictionary). The reference to Field (sys_dictionary) has a ref. qualifier like: javascript:"active=true^name="+current.u_table.name.getV...
We have the Microsoft Teams Spoke configured to post Incident details to a MS Team Channel using a webhook. There is an option (Override Default Fields) in the Spoke to change the fields that are displayed on the Channel. https://docs.servicenow.com/...
Hi All, task.u_requested_for = current.u_requested_for; I tries with this code but it is not working.
How to refresh the current record with values stored in the database after abort action? gs.addErrorMessage('You are not allowed save the record.'); current.setAbortAction(true); action.setRedirect(current); above code is aborting the execution but n...
We would like to show whom the approval is currently Pending for an RITM on Service Portal similar to ITIL view as below. please suggest how this can be shown on Service portal as well.
Hello Community, I'm not clear about why we extend the table. Even if we insert records in the child table it gets populated in the base table. please help me to get out of it. Thanks In Advance!
I want to create a UI action button to create a new child incident with the current incident as a parent.
Hi, I have a question about these IDs(admin@example.com, hradmin@example.com). I understand these comes with the instance as default. I initially thought these are test data and need to be deleted once the instance is set properly with respective use...
Dear Experts, Need your kind advice on this. Using Query Builder, I am trying to develop a query that will show all Database Instance and its related Server. I have around 50K db instance records but when relating to Server (which also has 50K recor...
Hello: If I'm understanding the Service Catalog documentation correctly, the catalog should come with default categories (first screen shot below). In our instance we have none of these default categories (Hardware -> Computers etc) - last two scree...
How to hide Save button in Service Portal form view
Hello All, I am unable to login to the now leaning portal . I am able to put the login details and verify the OTP but when verified the authintication code i am not able to see the learning portal in stead of that it is getting redirect to "http...
Hi, Im running a script which pulls list of AD group members from a remote server. When i run the script for some groups im not able to fetch the members due to some error. I want the script to ignore the error and continue execution for rest other...