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GlideFlow not Defined in Catalog Client Script

Hi,   I'm trying to use a GlideFlow in my catalog client script. However, the exception "GlideFlow is not defined" will be thrown in the portal. I have seen on KB0819725, that we can add the GlideFlow dependency in a widget. So the question here is, ...

Steve56 by ServiceNow Employee
  • 1193 Views
  • 1 replies
  • 0 helpfuls

Resolved! Delete Demo Data

Hello, In Dev instance, there are some users from Azure active directory. I want to create a ticket to clear all demo data. Users from azure dierectory will also be deleted or not?  thank you!

Resolved! Custom Audit table

Hi all!  Basically we have unaudited cmdb_ci extended tables . I would like to have a report on all changed fields (status, etc) in CI which have specific support group assigned.  I have created a table u_ci_audit, which i will use to create report b...

shams by Kilo Contributor
  • 2138 Views
  • 8 replies
  • 1 helpfuls

Resolved! How to avoid using sysid in client scripts

Hi there, I have an issue retrieving sys_id that is stored in system properties. As you can see on the pictures, I'm trying to set a value for hidden assignment group that I call in record producer. For some reason using g_scratchpad didn't work at a...

Eric Hartojo by Tera Contributor
  • 1878 Views
  • 4 replies
  • 2 helpfuls

Hiding Form Sections Based on User Group

I am trying to hide a form section based on a users group, which is not listed on the form itself.  I tried the following client script and it's doesn't hide the tab.  function on Load(){var me = g_user.userID();if (me.isMemberOf('7efcb8956fa21100dd...

Resolved! Decision Tables & Licencing

In the background, when adding a new decision table, a new database table is created with a name like [var__m_sys_decision_input_1234567890abcdef1234567890abcdef]. I assume this is free of licencing but the documentation does not specifically exclude...

AndyLock by Mega Guru
  • 2895 Views
  • 8 replies
  • 1 helpfuls

Info Message on UI Page?

Hoping this is a relatively simple question; I couldn't find it via a precursory search in communities. On a UI Page, how do I display an info message?  Use case: User hits Submit button on UI pageClient Script calls GlideAJAX script includeGlideAJAX...

Daniel188 by Giga Contributor
  • 4615 Views
  • 6 replies
  • 2 helpfuls

Resolved! Add a confirm action modal to UI Action

Hi all, I created a UI Action that automatically sets an asset state to "Missing," but I'm trying to add a modal that shows a short message and then prompts the user to click on "Cancel" or "Report as Missing." A flow is automatically triggered when ...

taofeek93 by Tera Contributor
  • 3850 Views
  • 8 replies
  • 2 helpfuls

Why do we get portal error of "Tour ended because the next step was not found." at the top of the page after selecting any of the tour options?

When choosing any of the tours from the Tours menu option from the Portal Home page, it takes several seconds but then it finally results in an error. Steps to check: Go to service portal of instance.Select Tours.Select any of the options. Choose "Be...

Ankit69 by Tera Contributor
  • 1815 Views
  • 8 replies
  • 0 helpfuls