Attachments migrating as 0 Bytes

[bradwestvig]

In our Service Portal themes we are attaching the fonts to the theme. I went to the sys_attachment table and indicated to include that attachments with the Application File for migration.  The update set includes the record entry and a shell of the file, but the file ends up having Zero bytes.

How should we be attaching the font files to Scoped app service portal?

[Josh Virelli · Accepted solution]

Hi Brad,

The Sys Attachment table is kind of a container/reference for the attachment. The actual attachment "data" or base64 is stored on the [sys_attachment_doc] table. I might recommend just attaching them and editing that css in Production if you want to go that route.

Another possibility that I usually use to to add custom fonts, is to generate the Webfont and include it in the css. You can do this pretty easily with some online resources such as Font Squirrel.

Let me know if you need further guidance.

If my answer helped you, or is correct, please mark it as 'Helpful' or 'Correct'

Thanks,

Josh

[Josh Virelli]

Hey Brad,

Were you able to make any progress? Happy to help you get this solved!

If my answer helped you, or is correct, please mark it as 'Helpful' or 'Correct'

Thanks,

Josh

[bradwestvig]

Thanks for your help Josh.  I'm going to have the development team move toward the custom font method you mentioned.