UI action to open a new form in the dialog window.

davjohn · ‎06-19-2019

Hi Team,

I would like to know how can i use a UI action to open form in the dialog window ?

1.UI action on the incident form.

2.Clicking on it should open a new record form of a custom table (u_team_activities)

3. Team activities table will be a related list under the incident form.

4.Clicking on submit should create a record in the team activites (u_team_activites) table and record should show up in the related list.

Need advise.

sajin1 · ‎06-19-2019

Hi David,

This below code will work for your requirement.

function showMyForm(){
//Get the table name and sys_id of the record
var tableName = 'problem_task';
var sysID = -1;
var incSysid = g_form.getUniqueValue();
alert(incSysid);

//Create and open the dialog form
var dialog = new GlideDialogForm('Create Problem Task', tableName); //Provide dialog title and table name
dialog.setSysID(sysID); //Pass in sys_id to edit existing record, -1 to create new record
dialog.addParm('sysparm_view', 'default'); //Specify a form view
dialog.addParm('problem task', 'true'); //Add or remove related lists
dialog.setLoadCallback(function(iframeDoc) {
// To get the iframe: document.defaultView in non-IE, document.parentWindow in IE
var dialogFrame = 'defaultView' in iframeDoc ? iframeDoc.defaultView : iframeDoc.parentWindow;
dialogFrame.g_form.setValue('u_incident', incSysid);
dialogFrame = null;
});
dialog.render(); //Open the dialog
}

View solution in original post

Cody Smith _ Cl · ‎06-19-2019

Hello,

Check out this post about Glide Dialog Windows, https://www.servicenowguru.com/system-ui/glidedialogwindow-advanced-popups-ui-pages/ And adding references. https://www.servicenowguru.com/system-ui/ui-macros/adding-referenced-records-leaving-form/

They are both really helpful. I also came across this post from community that looks to be similar to what you're doing.

https://community.servicenow.com/community?id=community_question&sys_id=7d0a8369db5cdbc01dcaf3231f96...

If my answer was helpful, or solved your issue, please mark it as Helpful / Correct.

Thank you,

Cody Smith

davjohn · ‎06-19-2019

Hi Cody,

The community post that you posted is exactly what i wanted but can you help me to understand how will i make sure that the record that was created by submitting from the dialogue window is tagged to that incident ?

davjohn · ‎06-19-2019

I see that a record is getting created but unable to link it to the parent incident.

Cody Smith _ Cl · ‎06-19-2019

How are you setting up your related list? Or how are you linking the 2?
My suggestion would be to add a "Parent Incident" or some other field to the u_team_activities table, where when you open that dialogue you set the new field as a reference to whatever record you just opened it from.

Then on the incidents related list have it look for all records on the u_team_activities table with its own record as the reference.