We're reclaiming inactive PDIs to keep them available for active builders. Learn what's changing, who's affected, and how to protect your work. Read More

ServiceNow AI Platform forum
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Resolved! Convert glide duration value to minutes

Hello, We have a field with type duration, but am trying to convert it into minutes and pass value on to string field. tried doing var duration = current.glidefieldonform.getGlideObject().getNumericValue();gs.log("minutes"+ duration); var minutes = (...

Sherice1 by Tera Contributor
  • 2798 Views
  • 2 replies
  • 1 helpfuls

Resolved! Notify +Twilio + On-Call

Hello Awesome Members,I am doing a POC to setup Notify sms with On call and through Twilio. I have been following the docs online but seems like I am stuck. Here are the steps I did -The purpose is to simply test assignment on-call rotation members, ...

tiyasa by Giga Expert
  • 6066 Views
  • 7 replies
  • 0 helpfuls

どのテーブルを参照すればデータが取得できるか

以下の項目が、どのテーブルからデータを取得できるかを教えていただきたいです。 参照するだけではデータは取得できないものもあるかと思いますが。。 現在は、ポータル、ナレッジを使用しています。 (Servicenow上でわかるのかも不明です。。)   ①ナレッジの記事毎のアクセス数  (Top10も算出したいです) ②検索キーワードTop10 ③ポータル使用時間(ポータルのログインからログアウト) ④オペレーター1次対応率 ⑤ステータス別対応時間 よろしくお願いいたします。

____54 by Tera Contributor
  • 2692 Views
  • 4 replies
  • 0 helpfuls

Resolved! REST API endpoint for search on incident ticket

When doing a REST API search for incidents I get an HTTP error 400Doing  search_incident_endpoint='/api/now/table/incident?sysparm_query=active%3Dtrue%5EORDERBYDESCnumber%5Estate<3%5E%5Estate<3%5Eshort_description%5Esysparm_limit=10' "Setting request...

RandyK by Mega Contributor
  • 6718 Views
  • 4 replies
  • 0 helpfuls

Omit edit Condition in List control

Hi, I have tasks related lists in requested item form .I want new button to visible only to requested items related to catalog items and if the requested item is not a catalog item then the new button should not be visible.I need script for this in O...

How to use addInfoMessage() (or any UI popup/dialog message) in Flow Designer Action ... WITHOUT using Business Rule or externally triggering Action?

We have a Flow that is validating required fields on Tasks created by the Flow. If the validation fails we revert the Task to previous State and wait for the State to change once again to a Closed state and repeat.When reverting the State, we need of...

Wayne C by Tera Contributor
  • 2766 Views
  • 3 replies
  • 0 helpfuls