Resolved! Update a record using flow designer
Hello everyone. My goal is to update the fields of a record using the selected vaules from the catalog item, however, I am not able to because my variables are greyed out. Please assist.
Forum Posts
How can we get last execution date of a scheduled job?
Is there a way to fetch a date when a scheduled job was run last?
Resolved! How to know in which Flows/Subflows a Subflow is used
I need some sort of cross reference to know in which flows/subflows a certain subflow is used. Is there such a thing?
Resolved! PPT/docs on App Engine Studio
Hello All, Can anyone provide me some Docs/PPT on App engine Studio, I started learning on App engine studio and We need to give some presentations on the same to clients and have prepared one PPT but which is not that satisfying so I would be thankf...
Resolved! VPN tunnel request for sub-production instances
Can I request a VPN tunnel for a sub-production instance of ServiceNow? How can I check IF a VPN tunnel exists on an instance? IF a VPN tunnel exists on an instance, where do I go to see the details? -Thanks in advance
Resolved! Add multiple users to the event parameter to receive notification
Hi, I'm trying to send a notification when the project(pm_project) state got updated. The recipients should be: The project manager(who is on the project record) Managers of each of the Resource group(From the Resource plans under that project) For...
How do I create multiple change tasks when a change request is submitted with a specific selected category as the condition.
I want the change task (or multiple tasks) to be created when the user submits a change request with the selected category "System Software". Here is what I have: function onSubmit() { var cat = g_form.getValue('category'); if(cat == "System Softwa...
Resolved! How to add group members from a catalog item variable to a group member table in servicenow using workflow?
Hi, I have one catalog item, in which there are variables like Resolution(single line text), Manager(reference), Group Members(list collector). Backend name for these variables are resolution, manager, group_members. When this catalog item is submitt...
Resolved! Dynamic Dashboard report for logged in user
I've created a Dashboard that includes several report widgets specific to me. I've been asked to share it with my team, but for that to be useful the report widget filters will need to be updated to return data specific to the user running the dashbo...
Resolved! How to disable language-based Knowledge bases
Hi there, We have tried to work a bit with Translation Management in our instance since we have worked a lot with dynamic translation in our virtual agent. After a while we found a blocker when the translation management was activated, we couldn't up...
Flow designer not triggered for inbound email action
Flow designer is not getting triggered for inbound email action. I have activated the flow and Tested it. While Test run, after selecting the email it works and creates a new record in custom table. After publishing the flow I tried to send emails t...
How to give a role to "show workflow"?
I want to set a role beside admin to show workflow in workflow context. But even I give this role to workflow admin, user of this role also can't open /context_workflow.do. (a blank page is shown) I can't find this page in UI pages. So what is it? An...
Resolved! Adding Custom Fields to Checkout page
Hello all of you beautiful people, hope you're having a nice day. I have an issue with adding and mapping new fields from the checkout to the sc_request form. I've been able to create the fields on the checkout form, as shown below, but I cannot co...
Resolved! How to abort an action in servicenow ?
I am using REST Api - async step where I am getting a payload with these details for change request form - 1. Short Description 2. Description 3. Requester 4. Configuration Item 5. Correlation ID I have made all these mandatory in the body Now I se...
How to make horizontal variable set instead of vertical columns in catalog items service portal.
I am working on service portal and there while creating a catalog item I want the columns of variable set to be in horizontal (one row and many columns) but its coming vertical ( two column and many row) . Also, I want that there should be a scroller...
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