Hello, The Polaris engine in San Diego is always docking the Agent Workspace 2.0 (also called CSM/FSM Configurable Workspace), whereas Rome still allows for a "open in new page" interface without Application Navigator and top navbar: Rome: San Die...
The ServiceNow Partner Finder lists the Customer Satisfaction Score (CSAT) of each partner, but it does not indicate exactly how many responses were used to calculate each score. The pop-up help text indicates the score is based on a rolling 365-day ...
Hi,we are trying to leverage the functionality of using a script include within a list filter. For example, in SPM Project Management, if you open a Proejct list, you get the default filtering for the list as: Task type in javascript:getValidProjectC...
Hi folks, Is there any correct link to "Stop" impersonate ?Something like this is not working : https://www.service-now.com/api/now/ui/impersonate/UID Any Advice? Thanks Marek
Hi AllI just want to share a little feature I made.We have enabled the automatic redirect of users without roles to the Service Portal - Redirect to Service Portal after login This however has a conquence when impersonating an end user - you will not...
I have a flow that needs to wait for a condition on a table in my scoped application. I enabled live feed in my table's definition, I created a business rule to trigger the live_feed.update event. But I keep getting an error: "Access to event 'live_f...
Hi Guys. I really need your help here. I have 4 checkboxes. Each check have different approver. If 2 or more checkbox are selected then 2 or more RITM needs to be created and goes to respective approver. Once approved it will create individual TASK...
Hello Occasionally, I would like to delete all records in all tables of my application. My current approach: I am aware about the KB article Mass-Deletion and Excess Data Management Recommendations. However it provides me only with an option to delet...
Hi. I want to know what is "glide.ui.can_search" and how can I set this function. If someone knows, please let me tell. Thanks.
Hi team We have a user who already has the import_admin role. The user can open/view the Data Source form page, load data via the "Load All Records" link. But when he clicks the "Run Transform" link on the below page, he is blocked for security reaso...
Hello, Accessing any of API Endpoints prompt for "Basic Authentication" when accessed using a web browser. I understand that API endpoints are used during integration with 2 systems. But incase if user tries to access the URL, we would like setup log...
Kindly help with the process through which i can extract the list of active status available in my instance for all the 4 modules (IM\RF\Change\Problem).
Hello, we are using LDAP to authenticate users via MS AD services. We have been receiving notices from many of our users regarding logging in. When I check their account they are locked out. This seems to be randomly occurring. The users are able to ...
Hi, We have a requirement where we need to create a filter which should display start date and date end. based on that filter the resolved tickets between those dates should be shown. please find the below image for reference of filters.
I haven't had issues with this in the past but now that I'm trying to included a few Case Type tables that are extended from case, I can't get the global search to work at all for them. Step 1) I added applesauce as a unique string in my short descri...
