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Resolved! Service permissions on mid server

I am trying to find out what permissions the account needs to run the service on the mid server.We are currently using a service account to run the service but want to move away from this.Does the account need to be local system or a local admin or a...

matt_a by Kilo Guru
  • 5770 Views
  • 3 replies
  • 0 helpfuls

Finding the Hostname of the Device

HI, I have a requirement to find the logged in user system hostname. For example the user logged into ServiceNow Instance with his personal system or organization system we want to find the host name of the device from which the user logged into Serv...

Link Unfurling Flow Error

Hello Everyone, I have query on link unfurling flow. Flow got an error during execution: Flow Designer: Operation(Link Unfurling .a1a21ed6c3c3201032480d1eb540ddd2.1d6256d6c3c3201032480d1eb540dd22) failed with error: com.snc.process_flow.exception.OpE...

Usha16 by Kilo Explorer
  • 1526 Views
  • 2 replies
  • 0 helpfuls

Make field editable to only sys admins

Hi, I have created a custom field on sys_user_group table. I want only sysadmins should be able to edit that field.  I know that we can do it with ACL. But I'm not sure if this can be done with UI policy or client scripts.  Suggest me which is the be...

Harish74 by Tera Expert
  • 2121 Views
  • 3 replies
  • 7 helpfuls

Change Dictionary names of CMDB table fields

Urgent ! Hi, I need to change the dictionary names of about 300 fields in different custom tables (also the field types). Since we cannot change the dictionary names and it is also not recommended, I wanted to look for options on how can we rename th...

Bhavna3 by Kilo Contributor
  • 1719 Views
  • 3 replies
  • 1 helpfuls

Resolved! pop up view not working as expected

Hi  I have changed the view for instancename.service-now.com/sys_user.do?sysparm_view=sys_popup,sp to remove some fields. I had assumed that changing this would only change the popup for Service Portal view, however no matter what view I have selecte...

Mike D1 by Giga Guru
  • 1958 Views
  • 1 replies
  • 0 helpfuls

Discovered CI Classified - not added to CMDB_CI

Few issues, Post discovering IP Ranges, 60% coming back with valid classification and 40% stuck "Active, couldn't classify" for the devices like as an IP Switch/Router/Server/Printer  1. When taking one of the riverbed appliance and working through t...

Community Alums by Community Alums  
  • 1401 Views
  • 1 replies
  • 0 helpfuls