Authentication failure when trying to insert a record to a table using table API (/api/now/table/{tableName}).

[Nrupan Satheesh]

I am trying to insert a record to a table using table API (/api/now/table/{tableName}). 

This is the code I have used exactly like given in the developer.servicenow.com. But I am getting an error in response saying  {'error': {'detail': 'Required to provide Auth information', 'message': 'User Not Authenticated'}, 'status': 'failure'} , Although I have provided username and password in the request  as shown below.

Note: I am able to create record in this table manually through now platform.

import requests

import json

url = "https://*****************.service-now.com/api/now/table/core_company"

user ="**********"

pwd= "*************"

headers = {

  'Accept': 'application/json',

  'Content-Type': 'application/json',

}

response = requests.post(url, auth=(user, pwd), headers=headers, data="<request><entry><name>{}</name></entry></request>".format("AXA"))

if response.status_code != 201:

    print('Status:', response.status_code, 'Headers:', response.headers, 'Error Response:', response.json())

    exit()

data = response.json()

print(data)

[SumanthDosapati]

Hi,

Check if the username and password are correct. Are you able to use those credentials to login?

Regards,
Sumanth

[Nrupan Satheesh]

Yes,
I am able to login using the exact credentials used in the script

[Nrupan Satheesh]

It is Working now
Thanks sumanth

[Pavankumar_1 · Accepted solution]

HI,

have you provided to user these roles 

1. rest_service

2. web_service_admin

If not lets give these roles and try again.

Thanks,

Pavankumar