auto populating parent incident field

[Community Alums]

When a new child incident is created off a parent incident, the "parent incident" field is auto populated.   I dont see a business rule that is doing this.   How is this occuring?

[veena_kvkk88]

Could you inbox me the credentials to login?

[veena_kvkk88 · Accepted solution]

Hi Josh!

You need to choose the Related list that comes automatically. I see you've created a relationship 'Parent/Child' and that's the related list on the parent form. If you choose the other one (that says Child Table -> Parent Record), it works. (The Parent/Child is really not necessary)