Automate a change request with PowerShell

[bolt]

Hello all

I am complete newbie to any type of automation as well as PowerShell.

We run Service Now at my place of work and I'd like to try and automate the creation of a change request.

It's something I do fairly regularly and learning to automate it would be most useful.

Has anyone done this before?

I'd appreciate any comments or advice on where to start.

Thank you in advance

[oharel]

What are you trying to do? Can you describe your process so it is understood under which conditions the CR should be created, what should happen with it etc?

harel

[bolt]

Hi there

Thanks very much for the reply.

Id like to be able to run a script that opens Service Now and populates enough required fields to generate a change request but not submit it for approval.

So most fields already completed - approvers, details, dates, assignment group, etc.

I'm then happy to manually change a few things like the dates and perhaps the detailed changes in the description fields.

Essentially I'd like a template to open that I can make a few minor manual changes to and then submit the change request for approval.

I hope that makes sense?

[Steve Gibson]

Hi Paul,

Maybe take a look at Standard Change catalogue, this may fit your need in regards to using templates - Standard change catalog