Hi everyone!Is it possible to post an announcement in the back end of ServiceNow? We will be upgrading the system from Quebec to San Diego and we want to post an announcement in both back end and portal about the system downtime. If this is possible,...
Hi Team, I have to setup some custom UI actions in related list of table. But I am facing issues with below: 1. g_list.getChecked not working in Declarative action assignment - client script. I am using below code to get the sys_id of records which a...
I have an integration what is raising a catalog item, and here I would need a business rule to count how many times do we have a specific word in the variables called "External Description". I can fetch the value from that variable " var text = scReq...
Hi All, I need to copy RITM work notes for a particular catalog item.I am not sure what to add in the query.Please help.Thanks,Sam
Need hide "Add attachments" button for a particular item, not on all widgets, in Service Portal. How can it be done?
When creating a new article in Orlando the Anchor is missing in the control pane. It is showing in the New York version. How do I activate this in Orlando? New York Version Orlando Version
I'm developing a client script in my PDI on the Incident Table. When a user changes the state to canceled (value = 8), then currency 1 field gets auto populated with the absolute value of currency 2 field. Screenshot below:Below is my Client Script t...
Hello, I have created a button in the incident form named "Create Jira" which should on click redirect to the Jira page.Steps performed:UI Action configuredUI Page configuredAttached is the result.I have the button but I cant figure out how should I ...
Flow designer question.Is a wait for condition of approval = approved required when using the Ask for Approval action?I seem to have differing results on whether needed or not.Following the approval action is If flow logic for rejection.Will the syst...
Hi, When I create user account from Ad activity in orchestration it accepts only useraccountcontrol value 544. When I directly create user account in AD it is created with user account control value 512. Please help.
We recently upgraded from Utah patch 8 to Vancouver patch 5. When we did, the plus sign (the button to create/open an incident) on the My Work tab of the Agent Mobile app disappeared. Has anyone else experienced this? I saw nothing in the release not...
We've been investigating high count system log errors in our environment and this one has us perplexed. We engaged Now Support for an assist, but that didn't lead anywhere. We get about 1200 errors similar to this every day (the dates change): [Remot...
Hi all, Question if you all have an idea. I understand cloning allows you to copy a submitted request but change the requested for only. Is there any functionality or a documented workaround to allow the end user to either submit or save a draft of ...
Hello, I need to write a background script to remove _) from end of serial number in alm_hardware. Any assistance is appreciated.Thanks,Chad
I cant find it on my PDI or on org instance. it also does not list under Plugins search on the instance, why so ? For the unversed, Certification Self-Test Tool helps you to test your applications prior to submitting them for certification.